Support

Captain Jack Casino

Customer support is provided around the clock by the friendly and professional support team. They may be contacted by email, live chat and toll free from the US on 1-888-288-2939. You will see the live chat button at various places around the website and also in the downloaded casino lobby and when you need a hand the team are always available to help.

The support team will do their utmost to resolve any questions that you may have, be that regarding a deposit method, bonus, withdrawal or even technical questions, however many of the more common issues have been answered in the FAQ section and you may wish to pay that a visit before contacting support.

Please be advised that when requesting a withdrawal and a member of the support team requests details of ID and a copy of the credit card that you used to deposited with, then this is being done purely for your own online security and safety, and in keeping with banking regulations.

  • Chat: Round the clock 24/7
  • Phone: In the USA / CANADA call Toll Free 1- 888-288-2939
  • Fax: 1-866-725-1102
  • E-mail: help@captainjackcasino.com